System of sending automatic, semi-automatic and manual newsletters via 1C:Enterprise. Analysis of email marketing effectiveness.
- Automatic sending of the notification after certain event occurrence
- Manual sending of the newsletters
- Creation of the infinite number of the letters and notifications templates
- Generation of the various lists of recipients based on the information from the database
- Possibility to import a random list of the recipients
- Usage of the special tokens for automatic import of information into the letters templates
- Report of the newsletters and notifications effectiveness
The module provides convenient working environment for the customer service manager. In this solution we connected the Cisco-based internal telephone exchange with configuration on the 1C:Enterprise platform using the TAPI driver. Also in this project SMS sending service has also been integrated.
- Making and receiving calls from 1C environment
- Automatic search for the customer by the phone number during the incoming call
- Automatic search for the additional information about the calling customer
- Recording of the incoming/outcoming call by the Event documen
- Quick creation of a new order/invoice
- Analytical reports on the calls