System of sending automatic, semi-automatic and manual newsletters via 1C:Enterprise. Analysis of email marketing effectiveness.

Main Features:

  • Automatic sending of the notification after certain event occurrence
  • Manual sending of the newsletters
  • Creation of the infinite number of the letters and notifications templates
  • Generation of the various lists of recipients based on the information from the database
  • Possibility to import a random list of the recipients
  • Usage of the special tokens for automatic import of information into the letters templates
  • Report of the newsletters and notifications effectiveness
Learn more about the solution

The module provides convenient working environment for the customer service manager. In this solution we connected the Cisco-based internal telephone exchange with configuration on the 1C:Enterprise platform using the TAPI driver. Also in this project SMS sending service has also been integrated.

Main Features:

  • Making and receiving calls from 1C environment
  • Automatic search for the customer by the phone number during the incoming call
  • Automatic search for the additional information about the calling customer
  • Recording of the incoming/outcoming call by the Event documen
  • Quick creation of a new order/invoice
  • Analytical reports on the calls
Learn more about the solution